Shipping

ALL unauthorised return to sender orders will be subject to a 30% restocking fee.

Shippings costs vary depending on location.

NO deliveries to PO Boxes so please ensure you provide a physical address.( Business or Work address is best)

This item will be delivered with an AUTHORITY TO LEAVE. ( ATL ). If you are not available for delivery  the item will be left at address. If you would like the item to be left in a specific place (  ie: around back door) please specify at checkout.

Once your item is logged as delivered by the Courier, they or Coastal Hygiene Services are not liable if your item goes missing and any damage claims for your item are void.

 If these terms are not acceptable, please provide us with a business address (9am-5pm Monday to Friday) for delivery, or organise someone to be at your address to sign for your order.

As we use several delivery partners to deliver orders, we cannot guarantee firm delivery dates and times. Below are indicative delivery times depending on the method you select at checkout:

1. Standard Shipping - estimated 5-10 business days once dispatched
2. Express Post: expedited/priority delivery - estimated 2-5 business days once dispatched
3. Courier -  estimated 1-7 business days once dispatched
4. Click & Collect: pickup your order at your Coastal Hygiene Services store - typically ready to collect within 4 hours.
5.  

We aim to deliver products to you to the address you provided at checkout, within these timeframes. However, from time to time our delivery partners will experience delays outside of our control. For updates on delays, please visit the relevant delivery partner’s website or refer to the tracking information provided with your order confirmation.

Where possible, we endeavour to keep you informed of any delays to your order. Your order status can be checked at any time by logging into your account.